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Frequently Asked Questions
Get answers to common questions about our AI video pricing plans and credit system.
Credits are charged per second of generated video based on resolution. A 5-second 720p video costs 45 credits (9 credits/sec). A 5-second 1080p video costs 80 credits (16 credits/sec). Credits are only deducted for successful generations — failed generations are automatically refunded.
Basic is for exploring the platform. Standard is the main plan for regular creators who need a solid monthly or one-time credit pack. Professional is for higher-volume users who want more credits, faster queue access, and more concurrent generations.
Yes, you can upgrade, downgrade, or cancel your subscription at any time. If you downgrade, you'll keep your current plan benefits until the end of your billing period. Cancellations take effect at the end of your current billing cycle.
We offer a 7-day money-back guarantee for all paid plans. If you're not satisfied within the first 7 days, contact our support team for a full refund. Credits used during this period won't affect your refund eligibility.
Yes. Our Basic plan is free and includes 10 signup credits to explore the platform. No credit card is required to get started. Upgrade to Standard or Professional to start generating full videos.
Basic plan users have limited commercial usage rights. Standard and Professional plan subscribers have full commercial usage rights, meaning you can use generated content for business purposes, marketing, client work, and even sell the content you create.
We accept major credit cards through Stripe.
No. Purchased credits and subscription credits do not expire.